Code of Conduct
Anthea Read (Lemongrass Health) follows the National Code of Conduct for health care workers (Queensland).
The code applies to health workers in Queensland who are not registered with a national health practitioner board, such as wellness practitioners and health coaches. Anthea is a health and wellness coach, not a registered health practitioner like a doctor or nurse. Her sessions and reports support your general wellbeing. They do not diagnose, treat, cure or prevent any disease, and they don't replace care from your doctor.
Read the full code on the Health Ombudsman's website
What the code means for you
Anthea will:
- Provide her services safely and ethically, and only within her skills and training.
- Explain what a session involves and get your consent before she starts.
- Encourage you to keep seeing your doctor and other health professionals, and never tell you to stop medical treatment.
- Never claim she can cure cancer or any other serious illness.
- Never mislead you about her services, what they can do, or her qualifications.
- Never financially exploit you, for example by selling you things you don't need.
- Keep a professional relationship, and never behave in a sexual or improper way.
- Not practise when unwell or affected by alcohol or drugs.
- Use good hygiene and infection control.
- Keep your information private and keep proper records (see our privacy policy).
- Hold the right insurance.
- Report concerns about another health worker when the code asks her to.
If you have a concern or complaint
Please talk to Anthea first if you feel comfortable: info@lemongrasshealth.online or +61 448 290 804.
You can also contact the Office of the Health Ombudsman (Queensland) at any time, whether or not you have spoken to Anthea:
- Website: oho.qld.gov.au
- Phone: 133 646 (133 OHO)
The Health Ombudsman deals with complaints about all health services and health workers in Queensland, registered or not.
For a privacy complaint, see our privacy policy.