Privacy Policy

Information Collection

• We collect personal information such as name, contact details, and address to process orders and provide services effectively.
• Non-personal data like browser information and cookies may be collected to enhance user experience on our website.

Data Usage

• Personal information is used for order processing, communication, and to personalise your experience with our services.
• Non-personal data helps us analyze website performance and improve our offerings.

Data Protection

• We implement security measures to safeguard your personal information and prevent unauthorized access or disclosure.
• Your data is stored securely and accessed only by authorized personnel.

Website Analytics and Form Security

• We use Google Analytics to understand how visitors use our website, such as which pages are viewed and how people found us. Google Analytics uses cookies and collects information like your approximate location, device and browser. It does not tell us who you are. You can opt out with the Google Analytics opt-out browser add-on.
• Our contact, booking and guide download forms use Cloudflare Turnstile to check that submissions come from real people rather than automated spam. Turnstile looks at technical information about your browser and connection for this purpose only.
• When you use one of our forms, we keep a record of the submission (your name, email, the time, your approximate location and how you found our website) for up to 120 days so we can make sure every enquiry and booking reaches us and to block spam.

Information Sharing

We do not sell or share your personal information with third parties unless required for order fulfillment or legal purposes.

User Rights

You have the right to access, update, or delete your personal information by contacting our customer support team.

Policy Updates

Our privacy policy may be updated periodically, and any changes will be communicated on our website.

Contact Us

If you have any questions or concerns regarding your privacy or our policy, please reach out to us at info@lemongrasshealth.online

Note

Your privacy is important to us, and we are committed to protecting your personal information and ensuring a secure online shopping experience. Thank you for trusting our wellness practice with your health and well-being needs.